Aventura Cove Palace

Km. 72 Carretera
Cancun-Tulum. Riviera Maya, Q. Roo 77710-Mexico
Aventura Cove Palace
This resort, sure to delight guests of all ages, is ideally positioned in the heart of the Riviera Maya overlooking the aquamarine Caribbean Sea. Families will enjoy 489 luxurious accommodations with a double Jacuzzi, balcony with hammock, 24 hour room service and many with garden or ocean views. Indulge in the savory cuisine at either of the resorts three restaurants, or enjoy your favorite cocktail at one of the bars. After dinner, the party continues at Andromeda disco. Take a dip in the outdoor freestyle pools or kayak in the inlet cove while your children and teens enjoy the Kid's Club and the Teen Lounge. For a perfect day of pampering, guests may use the spa facilities as Aventura Spa Palace's state of the art spa offers over 50 treatment rooms. Guests can also fulfill their daily workouts at the fitness center, or take classes of aerobics, spinning, or yoga. Enjoy 3 lit tennis courts, a multifunctional court for basketball, soccer and volleyball and unlimited select tours.

***This hotel will become the Hard Rock Hotel Riviera Maya in 2013.

Distance from hotel to town, 90 minutes. Distance from hotel to airport, 60 minutes.

  • Ballroom ($)
  • Banquet Room ($)
  • Bar (swim-up)
  • Bars/Lounges (3)
  • Basketball Court
  • Beach (onsite)
  • Bicycle Rentals
  • Billiards
  • Business Center
  • Car Rental Desk
  • Children’s Activities
  • Children’s Playground
  • Coffee Shop
  • Concierge
  • Currency Exchange
  • Disco/Nightclub
  • Dive Center
  • Doctor (on call) ($)
  • Entertainment
  • Fitness Center
  • Gift Shop ($)
  • Golf (nearby) ($)
  • Hospitality Desk
  • Ice Machines
  • Internet Service
  • Jacuzzis (outdoor) (4)
  • Laundry Service ($)
  • Medical Services ($)
  • Meeting Room ($)
  • Multilingual Staff
  • Parking Facility
  • Physically Challenged Accommodations
  • Physically Challenged Facilities
  • Ping Pong
  • Pool (children’s)
  • Pool (outdoor)
  • Poolside Beverage Service
  • Poolside Grill
  • Restaurants (3)
  • Rooms (489)
  • Safe Deposit Boxes (in room)
  • Sauna
  • Snack Bar
  • Spa
  • Taxi Stand ($)
  • Tennis Courts (3)
  • Tour Desk ($)
  • Tours & Excursions ($)
  • Travel Agency ($)
  • Watersports (non-motorized)
  • Wedding Coordinator ($)
  • Wedding Site ($)

Miscellaneous Amenities  

  • Coves (beach inlet)
  • Teen Lounge

($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.

Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pm
Early check-in and late checkout on request, and subject to availability.

Children Policy:
Children's age break is 17 years old.

Maximum Occupancy:

  • Superior Deluxe Garden View – 4 adults or 2 adults and 2 children.**
  • Deluxe Room Resort View – 4 adults or 2 adults and 2 children.**
  • Superior Deluxe Ocean View – 4 adults or 2 adults and 2 children.**
  • Concierge Level – 2 adults.
  • Deluxe Family Room – 2 adults with 4 children or 4 adults with 2 children. Guests must included children in this category.*
  • 2 Bedroom Presidential Suite – 6 adults or 4 adults and 2 children.*

*Including infants.  *A 5th body in the room will be allowed to stay in the same room with 4 guests if it is an infant (ages 0 to 3 years).

Superior Deluxe Gardenview, Double Jacuzzi, in room wine and fruit, balcony (most with hammock), 492.5 square feet. Bedding: 2 double beds.

• View: Garden or Ocean.

Deluxe Resort View Room, Double Jacuzzi, in room wine  and fruit, private bath with shower only, balcony with a hammock, views of resort or common areas, 492.5 square feet. Bedding: 2 double beds.

Superior Deluxe Oceanview, Double Jacuzzi, in room wine  and fruit, private bath with shower only, balcony with a hammock Bedding: 2 double beds.

Concierge Level, Rooms with best view, located near the lobby  and floors 2 & 3, double Jacuzzi, balcony with hammock.

Bedding: 1 king bed.

Deluxe Family Room, 2 connecting Superior Deluxe rooms, room one  has 1 king size bed, room two has 2 double beds, chairs,  table and hammock, double Jacuzzi & private bath/shower,  video game player in room with selection of games (upon  request), movie selections (upon request), welcome  amenities for family, “Fun in the Sun Bucket Kit”, mini bar  stocked with kid friendly drinks and snacks, mini bathrobes  and slippers, children’s room service, menu children’s bath  products, family guide with activity schedules. Rollaway beds are not permitted in this category. View: Garden or Partial Ocean.

2 Bedroom Presidential Suite, 1 bedroom with a king size bed,  double Jacuzzi and private bath with shower only. The other  bedroom with 2 double beds, double Jacuzzi and private bath  with shower only. Terrace with lounge chairs, chairs & table.  Living room. Dining room.

Concierge Level Room Category Inclusions 2013

• Rooms with best views and locations with king beds

• Room service menu (select restaurant menu)

• Two 25 minute back massages

• Nightly turndown service guaranteed

• Nightly petit fours

• Espresso/American coffee machine

• Luxury bath amenities

• DVD player/CD player -iPod dock, radio alarm clock

• Pillow menu

• Aromatherapy

• Professional hairdryer

• Exclusive concierge telephone service

• Upgrade brand of liquors in room dispenser

• Exclusive beach bag

• Private check in (subject to availability)

• Early check in, late check out (subject to availability)

• Private dinner at select locations, once per stay

• Private beach lounge chair area with waiter service  available


Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

Lobby Bar General Opening Hours: 10:00am-1:00am

Pool Bar General Opening Hours: 10:00am-6:00pm

Ventanas Pizza & Pasta, Italian buffet open for dinner

La Hacienda, Mexican gourmet a la carte, open for dinner

Mundaca, Breakfast and lunch: International buffet. Dinner:

• Steakhouse a la carte

Sports Bar General Opening Hours: 5:00pm-2:00am


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