Beach Palace

Blvd Kukulcan 11.5, Hotel Zone
Cancun Q Roo 77500
Beach Palace
The Beach Palace, located in Cancun's hotel zone, features 287 luxurious accommodations - each with a double Jacuzzi, balcony, first class amenities and 24-hour room service. Adults enjoy two rooftop pools with bar service, while the little ones are entertained at the kid's club featuring fun games, water activities and its own kiddie pool. In addition, enjoy a pool with swim-up bar, a spectacular beach and fine dining at four distinct restaurants and bars. For those looking for a pampering experience, this property features a modern spa. Best of all, its great location lets you enjoy all that Cancun has to offer.

Distance from Hotel to Town, 15 minutes. Distance from Hotel to Airport, 25 minutes.

  • Activities Program
  • Bar (lobby)
  • Beauty Salon ($)
  • Bell Services ($)
  • Car Rental ($)
  • Children’s Club
  • Concierge
  • Dry Cleaning Services ($)
  • Entertainment (live, nightly)
  • Fitness Center
  • Gift Shop
  • Ice Machines
  • Laundry Service ($)
  • Massage Services ($)
  • Multilingual Staff
  • Parking
  • Physician (on call) ($)
  • Pool (children’s)
  • Scuba Diving ($)
  • Spa (full service) ($)
  • Travel Agency ($)
  • Wedding Services ($)

Internet Access (wireless) Wireless Internet service is offered in both public areas and guestrooms at no cost for guests using their laptops. If a guest needs to use the computer located in the lobby or business centers, then they must pay the applicable fee.
Watersports (non-motorized) Available at Sun Palace Marina
Pools: (3) Swimming Pools with Swim-Up Bar

($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.

Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pm
Early check-in and late checkout on request, and subject to availability.

Children Policy:
Children's age break is 17 years old.

Maximum Occupancy:

Superior Deluxe Lagoon View**  – 4 adults or 2 adults and 2 children
Deluxe Room Resort View**      – 4 adults or 2 adults and 2 children
Superior Deluxe Ocean View**   – 4 adults or 2 adults and 2 children
Concierge Level         – 2 adults.
Family Deluxe*       – 4 adults and 2 children (including 2 infants).
2 Bedroom Presidential Suite   – 6 adults or 4 adults and 2 children (including 2 infants).
Family Connections Luxury  Suite with Nanny*   – 4 adults and 2 children. 1 additional infant allowed with 6 guests.

*This category is only available for families with children.  Any combination will be accepted as long as it does not  exceed 6 bodies in the room including children and infants.  Maximum 4 adults traveling in the room with children.

**A 5th body in the room will be allowed to stay in the    same room with 4 guests if it is an infant (ages 0 to 3 years).

Superior Deluxe Lagoon View, Double Jacuzzi in the room,  private balcony, in room wine and fruit, 436 square feet. Number of accommodations: 25 Bedding: 1 king bed or 2 double beds.

Deluxe Resort View Room, Double Jacuzzi in the room,  private balcony, in room wine and fruit Bedding: 1 king bed or 2 double beds.

Superior Deluxe Oceanview, Double Jacuzzi, in room wine  and fruit, private bath with shower only, balcony with  chaise lounge, chairs & table. 436 square feet. Bedding: 1 king bed or 2 double beds.  View: Ocean.

Deluxe Family Room, 2 connecting Superior Deluxe Lagoon View  rooms. One room with a king bed and one room with 2 double  beds. Double Jacuzzi, private bath with shower only, balcony  with 2 chairs and table, mini bar stocked with kid friendly  drinks and snacks, liquor dispenser contains whiskey,  tequila, rum and vodka, mini bar contains sodas, bottled  water and domestic beer, LCD television with satellite,  bathrobes and slippers, digital safe (laptop size),  individually controlled air conditioning, coffee maker,  direct dial telephone, alarm clock, hair dryer, iron/ironing  board, wireless internet, 24 hour room service, turndown  service. Non-Smoking rooms available. View: Lagoon.

Concierge, No children are allowed in this room category. Number of accommodations: 6 Bedding: 1 king bed.

2 Bedroom Presidential Suite, 1 bedroom with a king size bed,  double Jacuzzi and private bath with shower only. 1 bedroom  with double beds, double Jacuzzi and private bath with  shower only. Terrace with lounge chairs, table and chairs.  Living room, dining room, half kitchen, half bathroom,  liquor dispenser (containing whiskey, tequila, rum, and  vodka), mini bar (containing sodas, bottled water and  domestic beer), flat screen LCD TV with satellite, bath  amenities, bathrobes & slippers, digital safe (laptop size),  alarm clock, wireless internet, 24-hour room service and  turndown service, ocean view. Number of accommodations: 2 View: Ocean.

Family Connections Luxury Suite With Nanny, Features 2  connecting rooms. Perfect for large families, these family  suites offer the comfort of keeping the family together  while still providing parents the privacy they are used to  at home. Private Nanny Services: For parents who want to  spend some one on one time together without the little ones,  Palace Resorts offers complimentary personal childcare services. Provided by Cancun Nanny Service, a member of the  International Nanny Association offering qualified,  certified, bilingual and friendly childcare professionals, this service is part of the all-inclusive package for Family  Connections Luxury Suite with Nanny Service level guests.  Guests have access to this service for up to three children  ages 2 to 17 for an included three hours per day, between  7:00am and 12:00am. For those who wish to have extended  hours, additional time is available at an additional cost to  the parents. Amenity: Palace Resorts’ welcome candy, the  Paleta Payaso, a popular among Mexican children. Priority  Access: Parents enjoy priority access to the Kid’s Club for  faster drop off and ease of pickup. Kiddie Concierge Line:

• Palace Resorts offers younger guests a direct extension to  the kid’s club where they can call to ask questions and make special requests. In addition to superb family-friendly  amenities including: video game console with a menu of movies  and video games suitable for children, a signature welcome kit  for children featuring a verity of beach toys, specialized  bathroom amenities just for kids, bathrobes and slippers for  kids, specialized kid’s menu, chocolate milk in the minibar,  candies and sweets, cookies during turndown service.

Please Note:

• Concierge Level Room Category inclusions

• Rooms with best views and locations

• King beds guaranteed

• Special room service menu (select restaurant menu)

• Two 25 minute massages on the Beach/Spa (location varies  per resort)

• Nightly turn down service guaranteed

• Nightly petit fours

• Expresso/American coffee machine

• Luxury bath amenities

• DVD player/CD player -iPod dock/radio/alarm clock

• Pillow menu

• Aromatherapy

• Professional blow dryer

• Exclusive concierge phone service

• Upgrade brand of liquors in room dispenser

• Exclusive beach bag

• Private check in and out. Late check out and early check  in subject to availability.

Nanny Services Terms and Conditions

• Palace Resorts guarantees no less than 3 hours of nanny   services for up to two children per room per day as outlined   in the Family Connections Suite room category will be  available, as long as scheduling request is made with at   least 24 hours prior notice.

• Specific scheduling requests and times will be honored  based on availability at the time of reservation.

• Reservations must be made directly at the resort upon  check-in.

• Any additional hours and/or additional children will incur  additional charges or fees, which must be paid directly at  the resort.

• The complimentary nanny services include the care of two  children between the ages of 2 to 17 years old.

• The nanny services have no cash value and cannot be  refunded if unused or exchanged for other services.

• Nanny services are non-transferable to any other guest.

• Parents will be required to sign a Cancun Nanny Service  standard release form and will be required to comply with  Cancun Nanny Service’s Terms and Conditions.

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

Lounge Bar, Mezzanine floor.

Pool & Snack Bar, Main pool, snacks a la carte & bar.

Sand Bar, Beach bar service

Sky Bars, 2, Rooftop bars (14th floor), snacks & bar.

Stadium Sports Bar, Mezzanine floor, bar with multiple screen TVs.

Bocelli, Serving an International buffet for breakfast and lunch, and Italian/Mediterranean cuisine a la carte for dinner.

La Terraza, Serving fast-cooked meals for lunch, and grilled fine cuts a la carte for dinner.

Tequila, Serving an International buffet for breakfast and lunch, and Mexican cuisine a la carte for dinner.

Wok, Serving Oriental cuisine a la carte for dinner.

Cuisine: Oriental.


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