Grand Velas All Suites & Spa Resort Riviera Maya



Carr Cancun-Tulum KM 62.
Playa del Carmen, Q. Roo, CP 77710, Mexico
Grand Velas All Suites & Spa Resort Riviera Maya
The luxurious All Inclusive Grand Velas Riviera Maya is one of the newest resorts to distinguish Riviera Maya as a premier vacation destination. Hugging the pristine white sand shore of Playa Del Carmen, Mexico, this Riviera Maya Resort is the pinnacle of all-inclusive vacation luxury. Elegant accommodations, gourmet dining experiences, a deluxe spa, personalized butler concierge services, and a cutting edge convention center make Grand Velas Riviera Maya the ultimate resort for leisure and business travelers. Hugging the Riviera Maya coastline, this resort is 5 minutes from downtown Playa Del Carmen and 35 minutes from Cancun International Airport.

This resort is the preeminent one of its class boasting 491 suites each more than 1000 square feet in three separate ambiances premium ocean front Grand Class Suites with terrace plunge pools for families with children 12 and up, family friendly ocean view Ambassador Suites and Zen Grand Suites embraced by the flora and fauna of the Yucatan.

Zen Grand Suites: Located just 3/4 of a mile from the beach, in the natural environment of the Mayan Jungle, this family-friendly section features 206 handsomely furnished suites, each with over 1000 square feet of space with interior Jacuzzi. Business travelers enjoy the proximity of these suites to the convention center, and all guests enjoy the Zen Grand Pool surrounded by lush vegetation.

Ambassador Section: This family-friendly area of the resort includes 195 ocean-view suites (1200 plus square feet) with a terrace, sitting area, and some with private plunge pool. These suites are arranged around the main infinity pool, near the Ambassador Section Kid's Club and gym.

The exclusive Grand Class Section: This area of the resort is designed for optimum privacy and relaxation and features 90 oceanfront suites (1300 plus square foot). Guests enjoy private terraces with plunge pools and incredible ocean views, space for in room massage tables, and interior Jacuzzi.

A retreat for the senses.


Distance from hotel to town, 10 miles (16 kms). Distance from hotel to airport, 40 miles (65 kms).

 
  • Aerobic Classes
  • Babysitting Services ($)
  • Ballroom ($)
  • Banquet Room ($)
  • Bar (swim-up)
  • Bars/Lounges (7)
  • Beach (onsite)
  • Beauty Salon ($)
  • Bicycle Rentals ($)
  • Boat Rentals ($)
  • Business Center ($)
  • Car Rental Desk ($)
  • Children’s Activities
  • Children’s Playground
  • Coffee Shops (3)
  • Concierge
  • Conference Room ($)
  • Cooking (classes) ($)
  • Currency Exchange
  • Dive Center ($)
  • Doctor (on call) ($)
  • Exercise Classes
  • Fitness Center
  • Floors (4)
  • Gift Shop ($)
  • Golf (nearby) ($)
  • Ice Machines
  • Internet Service ($)
  • Laundry Service ($)
  • Medical Services (upon request) ($)
  • Meeting Room ($)
  • Multilingual Staff
  • Newsstand ($)
  • Parking Facility
  • Pets (allowed) ($)
  • Physically Challenged Accommodations (4)
  • Physically Challenged Facilities
  • Pool (children’s)
  • Pools (outdoor) (3)
  • Poolside Beverage Service (3)
  • Poolside Grill
  • Poolside Meal Service
  • Restaurants (10)
  • Safe Deposit Boxes (front desk)
  • Safe Deposit Boxes (in room)
  • Sauna
  • Snack Bar
  • Spa ($)
  • Sundries Shop ($)
  • Taxi Stand ($)
  • Tour Desk ($)
  • Tours & Excursions ($)
  • Travel Agency ($)
  • Umbrellas (beach/pool)
  • Valet Service
  • Volleyball (beach)
  • Watersports (motorized) ($)
  • Watersports (non-motorized)
  • Wedding Coordinator ($)
  • Wedding Site ($)
 

Activities Desk at the Concierge

($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.

Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pm
Early check-in and late checkout on request, and subject to availability.

Children Policy:
Children's age break is 15 years old.

Maximum Occupancy:

Zen Grand Suite Jungle View            – 3 adults or 2 adults and 2 children   plus 1 infant under 4 years old.
Zen Grand Suite Jungle View Connecting – 6 adults or 4 adults and 2 children  or 3 adults and 3 children.**
Zen Grand Pool Suite Jungle View    – 3 adults or 2 adults and 2 children  plus 1 infant under 4 years old.
Ambassador Suite Ocean View        – 3 adults or 2 adults and 2 children  plus 1 infant under 4 years old.
Ambassador Suite Ocean View Connecting – 6 adults or 4 adults and 2 children  or 3 adults and 3 children. **
Ambassador Pool Suite Ocean Front View – 3 adults or 2 adults and 2 children plus 1 infant under 4 years old.
Grand Class Suite Ocean Front View     – 3 adults or 2 adults and 2 teens.*

*Please note that teens 12 to 16 years old are allowed to stay in  this category.

**In connecting rooms the first 4 people in the room  including children must pay adult rates. Children’s rates  will only apply when the child is the 5th person in the  connecting rooms.

Zen Grand Suite Jungle View, 1184 square feet, located in the Zen  ambience. Bedding: 1 king bed or 2 queen beds.

Zen Grand Suite Jungle View Connecting, This is 2 connecting  Zen Grand Suite Jungle View accommodations.

Zen Grand Pool Suite Jungle View, 1184 square feet. Located  in the Zen ambience, balcony/terrace and outdoor plunge pool. Bedding: 1 king bed or 2 queen beds.

Ambassador Suite Ocean View, 1270 square feet. Located in  the Family ambience, balcony/terrace.

• Bedding: 1 king bed or 2 queen beds.

Ambassador Suite Ocean View Connecting, This is 2 connecting Ambassador Suite Ocean  View accommodations.

Ambassador Pool Suite Ocean Front View, 1270 square feet.  Located in the Family ambience, balcony/terrace and outdoor  plunge pool. Bedding: 1 king bed or 2 queen beds.

Grand Class Suite Ocean Front View, 1377 square feet.  Located in the ambience, balcony/terrace and outdoor plunge  pool. Bedding: 1 king bed or 2 queen beds.

($) Denotes a fee may be charged. Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

Aqua Bar, Located at the main swimming pools, one at each of the three different Ambiances (Zen Grand, Ambassador & Grand Class) offering the luxury of swim-up or dry seating.

General Opening Hours: 9:00am to 6:00pm

Bar, In the pool/beach area, no snacks

General Opening Hours: 10:00am to 4:00pm

Karaoke Bar, Sets the stage for the Playa del Carmen nightlife scene. This state-of-the-art Karaoke system features hundreds of songs guaranteed to rock the house or swoon your sweetie. Karaoke Bar is located in the Grand Velas Ambassador family-friendly area of the resort. Cocktails, wine and liquor are served.

General Opening Hours: 6:00pm to 2:00am

Piano Bar, Mix and mingle at the two lobby bars at Grand Velas Riviera Maya resort. In addition to premium liquor, beer, wine, and light appetizers, the lobby bars feature live entertainment on select evenings and televisions for watching the big game. Air-conditioned and outdoor terrace seating is available.

General Opening Hours: 5:00pm to 12:00am

The Lobby Bar, Live music

General Opening Hours: 5:00pm to 2:00am

The Lobby Bar, Live music

General Opening Hours: 5:00pm to 2:00pm

The Sky Bar, Located in the adult-only section, Sky Bar offers a chic lounge setting and nightly entertainment with DJ music and dancing.

General Opening Hours: 6:00pm to 11:00pm

Azul, Location: Ambassador Section. Enjoy delicious meals with family and friends any time of day at Azul. This family friendly restaurant at this Riviera Maya resort features open-air dining and a casual atmosphere. Azul is distinguished by an international buffet of traditional cuisine from around the world and grilled selections. The comprehensive lunch and dinner menu at Azul features everything from grilled hamburgers to sushi and tempura, to pasta, pizza, croissant sandwiches, burritos and tacos. Azul also serves breakfast.

Cuisine: International.

General Opening Hours: 7:00am to 11:00pm

Dress Code: Casual.

Bistro, Location: Grand Class Section. Ages 12 years old and up are welcome. Bistro is a French-style restaurant with a prime ocean-front setting in the adult-only section of Grand Velas Riviera Maya. Open for breakfast, lunch and dinner, Bistro offers a wide selection of French-inspired dishes as well as local favorites. The Bistro menu features soups, salads, sandwiches on fresh-baked French bread, decadent quiches, flaky croissants, and Riviera Maya dining specialties like Mayan ceviche and seafood Yucatan pozole. The Bistro breakfast menu features such delightful offerings as French toast, omelets, and Playa del Carmen eggs. Complement your dining on the Riviera Maya with Bistro’s extensive selection of international wines.

Cuisine: French.

General Opening Hours: 7:00am to 11:00pm

Dress Code: Casual.

Chaka, Location: Zen Grand Section. Chaka is a casual, open-air restaurant situated amid the tropical jungle foliage of mangroves, Salam, Chechen and Chaka trees. The Chaka menu features a variety of international delights that are natural and healthy. Specialty coffees, international wines, mouthwatering desserts, and tantalizing entrees. Open seasonal.

Cuisine: International.

General Opening Hours: 7:00am to 5:00pm

Dress Code: Casual.

Cocina De Autor, Location: Grand Class Section. Age: 12 years old and up are welcome. Cocina de Autor is a creative cuisine restaurant in constant evolution, seeking to evoke new sensations and emotions through its food and service to our customers. We are constantly adapting our techniques and creativity to our surroundings; in this case, the Mexican Caribbean. The tasting menu is the maximum expression of avante garde food.

Cuisine: Spanish.

Dinner Hours: 6:00pm to 11:00pm

Dress Code: Casual Elegant.

Frida, Frida offers exceptional Mexican cuisine with a modern twist. Every dish is a gourmet masterpiece that reflects the rich culinary heritage of Mexico. The gourmet menu at Frida restaurant features such delicacies as Sea Bass in Yellow Mole sauce served with Cilantro Rice and Tender Green Beans. Veal Chop in a Roasted Chili sauce served with Potato Puree with Chorizo and Grilled Spring Onions. Honey Tamarind Duck Confit served with its Flavored Corn Tortilla and a selection of Special Sauces. Complete your Riviera Maya dining experience with such mouthwatering desserts as Mexican Chocolate Mousse with Mole Poblano Cream, Amaranth and Pumpkin Seed Tile served with Caramel Rum Sauce.

Cuisine: Mexican.

Dinner Hours: 6:00pm to 11:00pm

Lucca(*), Location: Zen Grand Section. Italian-Mediterranean cuisine distinguishes the scrumptious menu of seafood, gourmet meats, and homemade pastas at Lucca. House specialties include agnello de Lucca, ravioli served on a bed of mushrooms with basil and black olive sauce, and roasted leg of lamb served with eggplant caviar marinated in a thyme-infusion sauce and Robalo al Duo di pesto. Families with children are welcome at Lucca. Air-conditioned, indoor seating.

Dinner Hours: 6:00pm to 11:00pm

Dress Code: Casual Elegant.

(*) Denotes reservation is required.

Piaf, Piaf is an exquisite restaurant at Grand Velas Riviera Maya for enjoying the fine art of French cuisine. Its menu of gourmet specialties includes oysters in champagne sabayon, open ravioli of escargots bourguignon, roasted sea bass with black butter, Black Angus steak in rosemary reduction, classic French onion soup with melted gruyere, duck confit with red wine, and the now beyond-famous tart of Calvados flambeed apples; a secret recipe passed down from the chef’s grandmother.

Cuisine: French.

Dinner Hours: 6:00pm to 11:00pm

Dress Code: Business Casual.  no shorts, t-shirts or flip flops

Sen Lin, Like its creatively gourmet Asian dinner menu, exotic combinations are the specialty at Sen Lin Bar. Sen Lin Bar features an extensive drink menu.

Cuisine: Asian.

General Opening Hours: 6:00pm to 11:00pm Dinner Hours: 6:00pm to 11:00pm

Signature Restaurant, Adults only. Located in the adults only ambience (Ambassador Grand Class Suites). Ages 12 and older. Located in the Grand Class area. Sittings for teens (12 years and older up to 16) is from 6:00pm to 7:30pm only.

Dinner Hours: 6:00pm to 11:00pm


 

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