Iberostar Grand Hotel Paraiso



Carretera Chetumal-Puerto Juarez, Km. 309
Playa Paraiso, Q.Roo, Mexico 77710
Iberostar Grand Hotel Paraiso
With an impressive neo-classic design, this fine adults- only resort in Riviera Maya is designed to fulfill your every need and exceed your every expectation. From your luxurious suite with concierge and butler service, to the highly trained professional staff, the all-inclusive 24-hour service will cater to your every whim.
There are three pools onsite - a lake pool with swim-up bar, a quiet pool and a heated indoor/outdoor pool with retractable roof. Other hotel amenities include shops, a beauty salon and a spa specializing in couples' treatments and massages. In addition, guests enjoy full access to all neighboring hotels in the Iberostar Playa Paraiso complex and El Spa (located at the Shopping Center).

Distance from Hotel to Playa Del Carmen, 20 minutes. Distance from Hotel to Airport, 30 minutes.

 
  • Activities Desk
  • Aerobic Classes
  • Aerobics (aqua)
  • Air Conditioning (public areas)
  • Bar (swim-up)
  • Barber Shop ($)
  • Bars
  • Basketball Court
  • Beach (onsite)
  • Beauty Salon ($)
  • Billiards
  • Breakfast Room
  • Car Rental Desk ($)
  • Concierge
  • Conference Rooms ($)
  • Currency Exchange
  • Disco
  • Dive Center ($)
  • Doctor (on call) ($)
  • Elevators
  • Entertainment
  • Exercise Classes
  • Fitness Center
  • Floors (3)
  • Front Desk (24-hour)
  • Game Room
  • Gift Shop ($)
  • Golf (onsite) ($)
  • Health Club
  • Hospitality Desk
  • Internet Access (wireless)
  • Jacuzzi (outdoor)
  • Laundry Service ($)
  • Lounges
  • Massage Services ($)
  • Medical Services ($)
  • Meeting Room ($)
  • Multilingual Staff
  • Parking
  • Parking (valet) ($)
  • Physically Challenged Accommodations
  • Physically Challenged Facilities
  • Ping Pong
  • Pool (heated)
  • Pool (indoor)
  • Pool (outdoor)
  • Poolside Beverage Service
  • Poolside Grill
  • Poolside Meal Service
  • Restaurants (6)
  • Rooms (310)
  • Sauna
  • Security (24-hour)
  • Shoe Shine
  • Snack Bar
  • Spa ($)
  • Sundries Shop
  • Taxi Stand ($)
  • Tennis Courts (day/night)
  • Tennis Instructor ($)
  • Tour Desk ($)
  • Tours & Excursions ($)
  • Travel Agency ($)
  • Umbrellas (beach/pool)
  • Volleyball (beach)
  • Watersports ($)
  • Wedding Coordinator ($)
  • Wedding Site ($)
 

Iberostar Grand Collection includes the following:  

  • Adults only, all inclusive, 5-star luxury
  • Spacious suites with top-of-the-line amenities
  • Personalized butler service (included in every room category)
  • Gourmet dining and 24-hour gourmet room service

($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.

Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pm
Early check-in and late checkout on request, and subject to availability.

Children Policy:
No children allowed. Guests must be at least 18 years old to stay at this hotel.

Maximum Occupancy:

  • Junior Suite – 2 adults.
  • Ocean View Junior Suite – 2 adults.
  • Ocean Front Junior Suite – 2 adults.
  • Secluded Honeymoon Villa – 2 adults.

Junior Suite Bedding: 1 king bed or 2 double beds.  View: Garden or Pool.

Oceanview Junior Suite, Can also be located on the 1st or  2nd floor, private balcony with hammock. Bedding: 1 king bed.  View: Partial Ocean.  Location: Ground Floor.

Oceanfront Junior Suite, Can also be located on the 1st or  2nd floor, private balcony with hammock. Bedding: 1 king bed.  View: Oceanfront.  Location: Ground Floor.

Oceanfront Jacuzzi Corner Suite, These suites offer superb  facilities, including indoor Jacuzzis, a dining area and a  fully furnished sitting room with a comfortable sofa, and  even a hammock or swing. You’ll also have all the comforts  of home including an iron and ironing board, a safe, a  minibar, hair dryer, air conditioning, coffee making machine  and satellite television.  Bedding: 1 king bed or 2 queen beds.

Secluded Honeymoon Villa, Private garden view, private balcony  with hammock. Bedding: 1 king bed.  Location: Ground Floor.

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

Coliseo, Theater bar.

General Opening Hours: 6:00pm-1:00am

El Mirador, Lobby bar.

General Opening Hours: 8:00am-1:00am

Rhapsody, Music bar.

General Opening Hours: 7:00pm-2:00am

Sirenita, Swim up bar.

General Opening Hours: 9:00am-6:00pm

Esplendido, Smoking room.

General Opening Hours: 6:00pm-1:00am

Bella Vista, Buffet, no bathing suits.

Lunch Hours: 12:00pm to 5:00pm

Dress Code: Casual.

Haiku(*) Cuisine: Japanese.

Dinner Hours: 6:30pm-10:00pm  Dinner Days of Opening: Daily

Gentlemen must wear shirts with sleeves and long  trousers.

(*) Denotes reservation is required.

L’atelier(*), Gourmet restaurant.

Dinner Hours: 6:30pm-10:00pm  Dinner Days of Opening: Daily

Gentlemen must wear shirts with sleeves and  long trousers.

(*) Denotes reservation is required.

La Brisa, Buffet, no bathing suits.

Breakfast Hours: 7:00am-11:30am

Dress Code: Casual.

Toni’s(*) Cuisine: Seafood, Steaks.

Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily

Gentlemen must wear shirts with sleeves and  long trousers.

(*) Denotes reservation is required.

Venecia(*) Cuisine: Italian.

Dinner Hours: 6:30pm-10:00pm  Dinner Days of Opening: Daily

Gentlemen must wear shirts with sleeves and long  trousers.

(*) Denotes reservation is required.

Please Note:

• Guests can dine every night at an a la carte restaurant, but they still need to make reservations in advance as their availability depends on the hotel’s occupancy.

Restrictions:

• Dress code applies: gentlemen must wear shirts  with sleeves at all specialty restaurants, and  they must wear long trousers at most of them.  Appropriate footwear is also encouraged.

• Most restaurants are non-smoking.

• At certain restaurants there is a minimum age.


 

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