Iberostar Paraiso Maya



Carrretera Chetumal-Puerto Juarez, Km. 309
Playa Paraiso, Mexico, Q.Roo 77710
Iberostar Paraiso Maya
Full of details inspired by the Mayan culture, this hotel forms a complex with the neighboring Iberostar Paraiso Lindo. It features 24-hour all-inclusive service, and personalized Concierge service during the day. The hotel has a total of five pools, among them a lazy river and a unique wave pool. It also offers five bars/lounges, an ice cream parlor, a game room and a fitness center. Guests staying at this hotel can also enjoy the following services at an additional charge: use of conference rooms at the Convention Center, golf course, wedding arrangements, spa and beauty salon, babysitting, laundry service, internet and 24-hour medical service.

Distance from Hotel to Playa del Carmen, 20 minutes. Distance from Hotel to Cancun Airport, 30 minutes.

 
  • Activities Desk
  • Activities Program (day time) ($)
  • Aerobic Classes
  • Aerobics (aqua)
  • Babysitting Services ($)
  • Bar (swim-up) (2)
  • Barber Shop ($)
  • Beach (onsite)
  • Beauty Salon ($)
  • Billiards
  • Car Rental Desk ($)
  • Children’s Activities
  • Children’s Playground
  • Concierge
  • Conference Rooms
  • Currency Exchange
  • Dive Center ($)
  • Doctor (on call) ($)
  • Elevators
  • Entertainment
  • Exercise Classes
  • Floors (3)
  • Front Desk (24-hour)
  • Game Room
  • Gift Shop ($)
  • Golf (onsite) ($)
  • Health Club
  • Hospitality Desk
  • Ice Machine
  • Jacuzzis (outdoor)
  • Laundry Service ($)
  • Lounges
  • Massage Services ($)
  • Medical Services ($)
  • Meditation Room
  • Multilingual Staff
  • Nightclub
  • Parking
  • Physically Challenged Accommodations
  • Physically Challenged Facilities
  • Ping Pong
  • Pool (children’s)
  • Pool (outdoor)
  • Poolside Beverage Service
  • Poolside Grill
  • Poolside Meal Service
  • Putting Green
  • Restaurants (6)
  • Sauna ($)
  • Security (24-hour)
  • Snack Bar
  • Spa ($)
  • Suites (432)
  • Sundries Shop
  • Taxi Stand ($)
  • Tennis Courts (day/night)
  • Tennis Instructor ($)
  • Tour Desk ($)
  • Tours & Excursions ($)
  • Travel Agency ($)
  • Umbrellas (beach/pool)
  • Volleyball (beach)
  • Watersports (motorized) ($)
  • Watersports (non-motorized)
  • Wedding Coordinator ($)
  • Wedding Site ($)
 
  • Internet Access: ($) Internet Access (regular at internet cafe and wireless, at Convention Center) Babysitting Services : ($)
  • The client must pay the babysitter directly (cash only).
  • The maximum number of children per babysitter is 3 children at a time.

($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.

Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pm
Early check-in and late checkout on request, and subject to availability.

Children Policy:
Children's age break is 12 years old.

Maximum Occupancy:

  • Junior Suite – 4 adults or 2 adults and 2 children or 3 adults and 1 child.
  • Superior Junior Suite – 4 adults or 2 adults and 2 children or 3 adults and 1 child.
  • Family Junior Suite – 4 adults or 4 adults and 2 children.

Please note:  
An infant counts as a body in a room.
First 3 people in the room must pay adult price in the Family Junior Suite category.
Standard Junior Suite, Can also be located on the first or second floors, full bathroom with shower and bathtub combination. Bedding: 1 king bed or 2 double beds. View: Garden or Pool. Location: Ground Floor.
Superior Junior Suite, Can also be located on the first or second floor, full bathroom with shower and bathtub combination. These Junior Suites have a slightly larger terrace than the Standard Junior Suites. There is a separation with latticework between the sleeping area and the living area in the Superior Junior Suites only. There is a glass separating the bathtub from the sleeping area in the Superior Suites.  Bedding: 1 king bed or 2 double beds. View: Garden or Pool. Location: Ground Floor.
Family Jr Ste, 2 guaranteed connecting Standard Junior Suites.
Please Note:  There is a limited amount of connecting Standard Junior Suites, these are on request basis only and cannot be guaranteed until the time of check-in. Superior Junior Suites do not have  any connecting units.  
All accommodations include: smoke detector, safe (in accommodation), balcony (private), iron, coffee/tea maker, desk, mini-bar, trouser press: ($), physically challenged accommodations, safe deposit box, air conditioning, internet access (wireless): ($), bathtub, ironing board, crib, telephone, movies (in accommodation): ($), wake-up calls, room service (24-hour), shower, hairdryer, alarm clock, internet access: ($), ceiling fan, data port, maid service, television (remote controlled, cable), non-smoking accommodations and housekeeping.

($) Denotes a fee may be charged. Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

Coco Bar, Beach bar.
General Opening Hours: 11:00am-6:00pm
El Mirador, Ice cream parlor and bar.
General Opening Hours: 11:00am-6:00pm
Kukulkan, Lobby bar.
General Opening Hours: 9:00am-1:00am
Las Olas General Opening Hours: 11:00am-6:00pm
Las Rocas, Swim-up bar.
General Opening Hours: 10:00am-6:00pm
Melody Bar General Opening Hours: 6:00pm-1:00am
El Fogon, Buffet Restaurant.
Breakfast Hours: 7:00am-11:30am Lunch Hours: 12:00pm- 4:00pm Dinner Hours: 6:30pm-10:00pm
Dress Code: Casual. Gentlemen must wear shirts with sleeves for dinner.
El Rancho(*), Steak House.
Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily
Gentlemen must wear shirts with sleeves and long trousers.
El Tapatio, Snacks can also be served here.
Cuisine: Mexican.
Breakfast Hours: 7:00am-11:30am Lunch Hours: 12:00pm- 4:30pm Dinner Hours: 6:30pm-10:00pm
Dress Code: Casual. Gentlemen must wear shirts with sleeves for dinner.
L’etoile, Gourmet Cuisine.
Cuisine: French.
Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily
Gentlemen must wear shirts with sleeves and long trousers.
La Geisha(*), Japanese cuisine.
Cuisine: Japanese.
Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily
Gentlemen must wear shirts with sleeves and long trousers.
La Marina(*), Serving seafood and breakfast daily.
Breakfast Hours: 6:00am-7:00am (Continental) and 7:00am-10:00am Dinner Hours: 6:30pm-10:00pm
Dress Code: Casual. Gentlemen must wear shirts with Sleeves.
(*) Denotes reservation is required.  
Please Note:
Guests can dine every night at an a la carte restaurant, but they still need to make reservations in advance as their availability depends on the hotel’s occupancy.
Restrictions:
Dress code applies: gentlemen must wear shirts with sleeves at all specialty restaurants, and they must wear long trousers at most of them. Appropriate footwear is also encouraged.
Most restaurants are non-smoking.
At certain restaurants there is a minimum age.


 

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