Sun Palace

Blvd Kukulcan Km 20 Hotel Zone
Cancun, Q Roo 77500
Sun Palace
Located in the southern end of the hotel zone in Cancun, Sun Palace is the only property geared to couples in this area. This all-inclusive, couples' only resort features 252 guestrooms, all beautifully appointed with a double Jacuzzi, balcony, 24 hour room service and unparalleled ocean views. Couples rejoice in the spa, three infinity pools with swim up bar at main pool, an indoor pool with two Jacuzzis and a stunning white sand beach. Four specialty restaurants satisfy the most demanding palates with a variety of international cuisines. Active guests enjoy kayaks and paddle boats, a full equipped gym and unforgettable off site excursions to interesting Mayan sites, while daily activities and nightly shows will keep them entertained throughout their stay.

Distance from Hotel to Town, 17 miles (27 kms). Distance from Hotel to Airport, 8 miles (13 kms).

  • Beauty Salon ($)
  • Billiards
  • Car Rental ($)
  • Concierge
  • Daily Activities
  • Dry Cleaning Services ($)
  • Entertainment (live, nightly)
  • Fitness Center
  • Game Room
  • Gift Shop
  • Golf ($)
  • Ice Machines
  • Laundry Service ($)
  • Lobby Bar
  • Marina
  • Multilingual Staff
  • Parking
  • Pools (indoor)
  • Pools (outdoor)
  • Restaurants (4)
  • Room Service (24-hour)
  • Sauna
  • Scuba Demonstration
  • Snack Bar
  • Spa (full service) ($)
  • Travel Agency ($)

Miscellaneous Amenities  Wireless Internet service is offered in both public areas and guestrooms at no cost for guests using their laptops. If a guest needs to use the computer located in the business centers, then they must pay the applicable fee.

($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.

Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pm
Early check-in and late checkout on request, and subject to availability.

Children Policy:
No children accepted. Adults only (18 years and older).

Maximum Occupancy:

Deluxe Resort View    – 2 adults.
Superior Deluxe Ocean View   – 2 adults.
Junior Suite Ocean View      – 2 adults.
Grand Level     – 2 adults.
Concierge Level    – 2 adults.
1 Bedroom Presidential Suite – 2 adults.
Regal Oceanview Junior Suite – 2 adults.

Please note: Single occupancy is not available.

Deluxe Resort View Room, Located on floors 1 & 2 (non-smoking)  and 8 (smoking). Double Jacuzzi, in room wine and fruit,  private bath with shower only, balcony with chairs & table, views of resort or common areas, 435 square feet. Bedding: 1 king bed.

Superior Deluxe Oceanview, Located on floors 6 to 7 (non smoking) and 8 (smoking), double Jacuzzi in the room,  private balcony with chairs and table, in room wine and  fruit, 435 square feet. Number of accommodations: 12 Bedding: 1 king bed.  Accommodation amenities include: balcony (private).

Junior Suite Oceanview, 574 square feet. Number of accommodations: 100 Bedding: 1 king bed.  View: Ocean.  Accommodation amenities include: slippers, television (satellite), turndown service, alarm clock, balcony, sitting area, bathrobe, hairdryer, internet access (wireless), private bath, safe (laptop compatible) and bath amenities.

Grand Level, Double Jacuzzi, Seating area, balcony with  table and chairs, in-room welcome bottle of wine upon  arrival, private bath with shower featuring luxury bath  amenities, bathrobes/slippers, in-room liquor dispenser  features premium brand names, mini bar contains sodas,  bottled water, juice, domestic and U.S. beer, in-room  snacks include chips, chocolates, peanuts and crackers, “special menu” 24-hour room service with select items from  the hotel restaurants, nightly turndown service,  aromatherapy and pillow menu, exclusive beach bag (one per  room/per stay), digital safe (laptop size), individually controlled air conditioning, coffee maker, DVD player, CD  player, iPod  dock, direct dial telephone, alarm  clock/radio, professional hair dryer, iron/ironing board,  wireless internet, LCD television with satellite, purified  water, private check-in/out, early check-in/late check out  (upon request and subject to availability). Located on  floors 3 and 4. Non-smoking. 574 square feet.

Concierge, 574 square feet Number of accommodations: 22 Bedding: 1 king bed.  View: Ocean.

Presidential One Bedroom Suite, Double Jacuzzi & private bath  with shower only, located on floors 1 to 5, terrace with  Jacuzzi, chaise lounge, chairs & table, living room, dining  room. 1385 square feet. Bedding: 1 king bed.  View: Lagoon or Ocean.

Regal Oceanview Junior Suite, 574 square feet. Amenities  include slippers, television (satellite), turndown service,  alarm clock, balcony, sitting area, bathrobe, hairdryer,  internet access (wireless), private bath, safe (laptop  compatible) and bath amenities. Regal Program amenities: private check-in/check-out, select check-in bracelet,  personalized welcome letter, welcome amenity (petit fours),  priority luggage express service, beach towel in guestroom  for use during your stay, daily turndown service,  personalized wine bottle. Bedding: 1 king bed.  View: Ocean.

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

Beach Bar General Opening Hours: 10:00am – 6:00pm

Lobby Bar, Continental breakfast from 5:30am-8:00am. Bar service from 9:00am-1:00am. Tea time from 5:00pm-7:00pm

General Opening Hours: 5:30am – 7:00pm

Pool Bar General Opening Hours: 10:00am – 6:00pm

Cafe Bistro, International cuisine, open for breakfast, lunch and dinner. Long pants, collared shirts and shoes required.

Cuisine: International.

Dress Code: Casual Elegant.

Oriental Lounge, full bar, an array of Asian hors d’oeuvres and a sushi bar

Cuisine: Asian.

La Tratto, serving an International buffet for breakfast and Italian cuisine a la carte for dinner

Cuisine: Italian.

The Steak, serving fine cuts and seafood a la carte for dinner

Pool Snack Bar, Snacks a la carte, 24 hour room service unlimited

General Opening Hours: 11:00am – 5:00pm


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